Thank you for your order with us at CastorOil.ca!

We are working hard to always improve our process for a better experience for our valued customers. We hope the following details are helpful.

For Orders Direct with MDKleanCastorOil:

• We ship via FBA Fulfilment partners across Canada.
• We aim to fulfill orders within 1-2 business days of receiving your order.
• Then you will receive a Confirmation Email, along with a Tracking ID.
• Please allow 2-3 business days after receiving the confirmation to receive the order.
• If you need to report a damaged item or missing shipment, please make sure to contact us by phone or email on our Contact Us page.

Orders Placed on Amazon.ca

For our recommended Canadian Brands, you have already likely placed your order direclty on Amazon.ca (where you can find all your order information and updates via Amazon login).

Please visit our contact page if you have other Questions About Castor Oil.